AI-Enhanced MEPAI-Enhanced MEPAI-Enhanced MEPLegal
Effective date: October 5, 2026
These Terms and Conditions (“Terms”) are a binding agreement between you and RUHLai, Inc. (“RUHLai,” “we,” “us,” or “our”) governing your use of ruhlai.com, related applications, reports, tools, and content that link to these Terms (collectively, the “Service”). By creating an account, making a purchase, or clicking to accept these Terms, you agree to them. If you do not agree, do not use the Service.
If you use the Service for an organization, you represent that you have authority to bind that organization, and “you” means that organization.
You must be at least 18 years old and able to form a binding contract. The Service is offered for use in the United States.
The Service allows users to enter a New York City building address to view a free preliminary building profile based on the latest available NYC Local Law 84 energy-disclosure data and other available data sources. Registered users may purchase reports that may include statutory-basis Local Law 97 carbon-penalty projections, energy profiles, peer benchmarks, electrification roadmaps, and decarbonization scenarios. Product features, report scope, pricing, and delivery information are displayed at the point of purchase. We may modify or discontinue the Service; if we discontinue a paid report before delivery, we will refund the amount paid for that report.
You must provide accurate account information, safeguard your credentials, and promptly notify us of suspected unauthorized access. Each individual must use a separate account unless we expressly permit otherwise.
You authorize RUHLai and its payment processor to charge your chosen payment method for the price and applicable taxes disclosed before purchase. Unless applicable law requires otherwise, report purchases are final after the report is generated and delivered. If a report fails to generate, is materially incomplete, or identifies the wrong building due to our error, contact us within 14 days at info@ruhlai.com; we will regenerate the report or refund the affected purchase.
“Customer Data” means information, documents, utility information, building information, and other content that you submit to the Service. As between you and RUHLai, you retain your rights in Customer Data.
You grant RUHLai a non-exclusive, worldwide, royalty-free license to host, copy, process, transmit, display, and otherwise use Customer Data to provide, secure, support, and improve the Service; to create aggregate and de-identified statistics, benchmarks, and analytics; and, where you enable the feature, to personalize the Service and Outputs for you and your organization as described in the Privacy Policy. We will not disclose Customer Data in a form that identifies you, your organization, or an individual building to third parties except as you direct, as stated in the Privacy Policy, or as required by law.
You represent and warrant that you have all rights, permissions, and lawful bases necessary to provide Customer Data, including any tenant, utility, confidentiality, or privacy permissions required for the data.
The Service uses automated, statistical, and artificial-intelligence tools. Where you enable personalization, RUHLai may use limited personal information associated with your account and Service use to tailor Service functions, report presentation, building recommendations, and communications to you or your organization. The Privacy Policy identifies the categories and purposes of this processing and explains how to disable personalization.
RUHLai applies data-minimization and security controls to AI processing. RUHLai will not permit an AI provider to use RUHLai inputs or outputs to train that provider’s general-purpose models. RUHLai may use de-identified, aggregated, or non-personal building and operational data to test, improve, and maintain the Service, models, benchmarks, and analytics. Additional information about processing is in the Privacy Policy.
“Outputs” are the profiles, estimates, projections, benchmarks, roadmaps, charts, and written analyses generated by the Service. Subject to payment and compliance with these Terms, RUHLai grants you a non-exclusive, non-transferable, non-sublicensable license to use Outputs for your internal business purposes relating to buildings you own, manage, or advise on. You may share Outputs with your professional advisers, lenders, insurers, and investors if they use them consistently with these Terms.
You may not resell, republish, syndicate, or commercially redistribute Outputs; use the Service or Outputs to create, train, or market a competing product or benchmark dataset; or remove proprietary notices. RUHLai and its licensors retain all rights in the Service, underlying models, formats, templates, and aggregate/de-identified data.
You will not: (a) scrape, crawl, harvest, or bulk-download the Service except through an interface we expressly provide; (b) reverse engineer, decompile, or attempt to derive models, algorithms, or training data; (c) circumvent authentication, payment, rate, or usage controls; (d) submit unlawful, false, misleading, or unauthorized data; (e) interfere with the Service; or (f) misrepresent an Output as a licensed professional’s work, a certified filing, or a regulatory submission.
The Service may rely on the latest available NYC Local Law 84 energy-disclosure data and other public government or third-party data. Those data may be incomplete, outdated, inaccurate, misreported by the original source, or superseded. RUHLai does not control or independently verify them. Local Law 97 penalty projections are estimates calculated using the statutory framework and available data at the time of generation; applicable laws, rules, interpretations, and building-specific facts may change or differ.
THE SERVICE AND OUTPUTS ARE FOR INFORMATIONAL AND PLANNING PURPOSES ONLY. They are not engineering services, an engineering report, the opinion of a licensed engineer or architect, legal advice, tax or financial advice, an appraisal, or a compliance filing. You must independently review and verify Outputs and engage appropriately qualified professionals for decisions, design, certification, filings, and implementation. RUHLai does not guarantee compliance, savings, incentives, costs, penalties, or any other outcome. Any professional services RUHLai or its affiliates provide must be governed by a separate written agreement.
Third-party services—including data portals, utility platforms, and payment processors—are governed by their own terms. RUHLai is not responsible for them.
Each party will protect the other’s non-public confidential information using reasonable care and use it only to perform under these Terms. This obligation does not apply to information that is public without breach, independently developed, lawfully obtained from a third party, or required to be disclosed by law.
You may stop using the Service and close your account at any time. We may suspend or terminate access if you breach these Terms, we reasonably suspect fraud or misuse, or law requires it. Sections 3 through 8 and 10 through 13 survive termination. Reports already purchased and downloaded remain subject to the license in Section 5.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE AND OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” RUHLai DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND AVAILABILITY.
TO THE FULLEST EXTENT PERMITTED BY LAW, RUHLai AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, SAVINGS, OR DATA; BUSINESS INTERRUPTION; REGULATORY PENALTIES; OR COST OF SUBSTITUTE SERVICES.
RUHLai’S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) FEES YOU PAID TO RUHLai FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) US$100. Some jurisdictions do not permit certain limitations, so these limitations apply only to the extent permitted by law.
You will defend, indemnify, and hold harmless RUHLai and its affiliates, officers, directors, employees, and agents from claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your Customer Data, your breach of these Terms, your unlawful use of the Service, or your decision or a third party’s decision to rely on an Output.
These Terms are governed by New York law, excluding conflict-of-laws rules. The state and federal courts located in New York County, New York have exclusive jurisdiction over disputes arising from these Terms or the Service; each party consents to personal jurisdiction and venue there and waives trial by jury to the extent permitted by law.
We may update these Terms by posting a revised version with a new Effective Date. For material changes, we will provide registered users reasonable advance notice by email or through the Service. The version in effect when you purchase a report governs that purchase.
These Terms and the Privacy Policy are the entire agreement regarding the Service, except that a signed agreement between you and RUHLai controls to the extent it conflicts. You may not assign these Terms without our consent; RUHLai may assign them in connection with a corporate transaction. If any provision is unenforceable, the remainder remains effective. Notices may be provided electronically. No third party has rights under these Terms.
RUHLai, Inc.
One World Trade Center, 85th Floor
New York, NY 10007
info@ruhlai.com